Privacy Policy
This privacy policy describes how Digital Play Sdn. Bhd., located at 12A, Jalan Cyber Raya, Block B, Level 5, Cyberjaya, Selangor, 63000, Malaysia, collects, uses, and protects the information gathered from users of our online platform and services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.
Information We Collect
We may collect personal data or information that identifies you as an individual, or relates to an identifiable individual. This may include:
Information you provide directly to us: When you use our site or services, you may provide information such as your username, password, profile information, communications with us, and any information you submit when participating in interactive features of our services.
Information collected automatically: When you access our site or services, we may automatically collect certain information from your device, such as your IP address, browser type, operating system, referring URLs, usage patterns, and information about your interaction with our platform. This data is often collected using cookies and similar tracking technologies.
Information from other sources: We may receive information about you from third parties, such as service providers, partners, or publicly available sources, where permitted by law.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and maintain our services: Including operating, maintaining, and providing the features and functionality of our site and online platform.
To improve and develop our services: We analyze usage trends and preferences to enhance our services, features, and content.
To communicate with you: To respond to your inquiries, provide customer support, send you service-related notices, and potentially send you promotional communications that we believe may be of interest to you (where permitted by law and your preferences).
To personalize your experience: To tailor content and features based on your interests and usage patterns.
For security and fraud prevention: To protect our site, services, and users from security threats, fraud, and other illegal activities.
To comply with legal obligations: To meet our legal and regulatory requirements.
Legal Basis for Processing
We process personal data based on several legal grounds:
Your consent: Where you have given us clear consent to process your personal data for specific purposes.
Performance of a contract: Where the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
Compliance with a legal obligation: Where the processing is necessary for us to comply with the law (not including contractual obligations).
Legitimate interests: Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and freedoms.
Sharing Your Information
We may share your information with third parties under certain circumstances, including:
Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, and auditing services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Your Consent: We may share your information with third parties when we have your consent to do so.
Data Security
We implement technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this privacy policy, or as required by law. When we no longer need your information, we will securely delete or anonymize it.
Your Data Protection Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data, including:
The right to access: You have the right to request a copy of the personal data we hold about you.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where our processing is based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising.
Third-Party Links
Our site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to remove that information.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us in writing at:
Digital Play Sdn. Bhd.
12A
Jalan Cyber Raya, Block B, Level 5,
Cyberjaya, Selangor, 63000,
Malaysia